Brokerage is a fairly wide-ranging term. It describes a mechanism that helps people with a variety of needs access the support they need. It covers a range of ages and a variety of needs.
When you look at the scale and diversity of services brokered through local authorities two questions leap out. First, how much time and resources could be made available by streamlining care brokerage processes? Second, given the diversity of services, could one brokerage solution possibly meet all needs?
Adult social care services brokered include home care, personal care, extra care, supported living, residential care, nursing care, reablement and live-in care.
Process Similarities
Despite the complexity there are important similarities. At the heart of the process you have a defined need. Essentially, this is a care or support package requirement. You also have approved providers who specialise in different services. Brokerage is essentially finding the most efficient way to match the package with the most suitable provider in the relevant geographic area.
The eBrokerage by UDMS solution is a cloud-based platform where those transactions can take place efficiently and securely. The package or service to be brokered can be anything you need it to be. It can be provision you fund or part-fund, or one that is self-funded by the service user.
It works for any type of provider. The fact that some services are brokered locally, some regionally and some nationally doesn’t matter. These are all variables you can set depending on the service being brokered. All types of brokerage can take place in a secure marketplace that doesn’t rely on emails, phone calls and spreadsheets or office-based operations to keep moving.
More Time For Planning and Quality Improvement
The biggest benefit is that care brokerage staff can focus their time and energy more productively. They can research potential new providers and work with existing ones to ensure that services are better matched to emerging needs.
The highly flexible eBrokerage by UDMS solution can be implemented within a few weeks and is easy to procure through the G-Cloud 12 framework, via Ulysses eBrokerage Cloud Software.