News

As Uncertainty in Adult Social Care Grows, Brokerage Must Become More Agile

You could say that there are only two certainties about the future of adult social care. One is that the demand for services will increase. The other is that there will be even more uncertainty. There’s still a long-term trend … Read More

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Is A&E Filling Gaps in the Social Care System?

According to a study by the Alzheimer’s Society, tens of thousands of people with dementia are avoidably admitted to A&E each year because of infections, falls and dehydration. Using FoI requests to NHS trusts the charity also found that there … Read More

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Care Brokerage, Remote Working and Planning for the Future

When the guidance for people to work from home no longer applies, how will you react? And what would happen if there was a resurgence of Coronavirus or another emergency – an event that meant brokerage teams and other staff … Read More

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The Quiet Revolution Changing How The Care Sector Works

The past year and a bit may well have changed how the care sector operates forever. At the front end the service still revolves around dedicated and skilled individuals delivering services in-person through a variety of settings. But the ways … Read More

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Are We Being Fair to Care Brokerage Teams?

In many ways brokers are in the eye of the storm within the social care system. So much hinges on their ability to efficiently place care packages with approved providers. Brokerage teams arrange transfers from hospital beds to community-based services, … Read More

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Why Collaborative Tools Are Great – But Not the Answer for Care Brokerage

  Covid lockdowns brought exponential growth in the use of collaborative tools. Whether it’s Teams, Slack or Zoom, organisations have flocked to these tools as workforces had to find ways to keep processes moving while working from home. OK, they … Read More

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Community Based Services – How to Minimise the Hidden Impact of Covid

Quite naturally, there’s been a lot of attention directed at how NHS and care home services have been affected by Covid-19. The situations faced in these settings are ones that few of us can imagine. There are long-term implications for … Read More

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2021 – A Year of Managed Uncertainty for Care Services

As one year ends and another begins, uncertainties are piling up for the care sector. The question is, what practical steps can be taken to restore as much control as possible to care brokerage and delivery? Covid-19 remains a major … Read More

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A Winter Burn Out in Domiciliary Care is a Real Possibility, How Do We Avoid it?

The first wave of COVID19 put domiciliary care services under extreme pressure. Service users either couldn’t or were unwilling to go into residential care. The numbers of people needing care in their own home went up. At the same time … Read More

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If You Want Remote Working To Work – Here’s What You Need To Know

Remote working became a fact of life for many organisations in 2020 – including care brokerage teams. In many cases its proved to be surprisingly productive and popular. But in other organisations it’s proved to be a struggle. So what’s … Read More

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